store / shipping policy
Please note our square store is live, the google store is defunct.
shipping and handling:
We ship domestically with google checkout, and Paypal for domestic or worldwide.
Orders are shipped within three business days after receipt of payment or agreement on promissory payment.
Shipping for domestic orders including Hawaii will be by USPS unless other arrangements are made.
For international orders: USPS or
contact LDC by email: chutneymen@aol.com
or by telephone: 1-415-472-8888 and arrange method of shipping.
For domestic orders of 4 items or less we advise the use of USPS standard flat rate of $10.00. Your order should arrive in 3 business days. For larger orders contact LDC for charges.
For international orders USPS has a flat rate fee that starts at $40.00 depending on destination. Please be sure of shipping charges by contacting LDC.
LDC suggests insuring all domestic orders for a charge of $2.00
All domestic orders will have tracking #'s which will be emailed to customers as soon as the order is shipped.
For international orders: Custom's requirements differ depending on destination. Tracking #'s and insurance available. Please contact LDC for any queries concerning surcharges.
Orders over $100 are insured by LDC.
if you wish to purchase using something other than google checkout
contact LDC by email: chutneymen@aol.com
We accept Paypal (preferred) and domestic money-order. Check's are accepted with approval. International customer MUST pay with Paypal (domestic currency only), international currencies are not accepted. They must be converted to US currency and payment must be made accordingly. Payment upon promissory agreement for domestic orders are to be made within 4 days of your order being placed. For International orders within 10 days. At this stage credit cards are only accepted via google checkout.
return policy:
We will gladly replace any item or refund charges including on any product that has been spoiled and deemed to be the responsibility of LDC.
Regarding breakage in shipping: Customers are advised to contact LDC immediately in the event of any such problem. We gladly welcome any suggestion or idea that may help in making online shopping easier for you.
Thank You.
LDC. |